You're offline. Levels you've opened before still work; stars are saved when you're back online.Refunds
Last updated 6 October 2026
Within 14 days of paying
If none of the seats you paid for have been used, you get a full refund when you ask within 14 days of paying.
After 14 days
There is no refund for the current term. If a student leaves, their seat can be moved to another student for the rest of the term.
How refunds are paid
Card payments are refunded to the same card through Bachs, our payment processor. Other payments are refunded by bank transfer. Either way, refunds are made within 10 working days, and the refunded seats are removed.
How to ask
Email billing@kodakids.online with your invoice or receipt number.
Other questions or help: support@kodakids.online.